Stress‑Free IT, Real‑World AI, One Team,All Your Tech

Turn “IT headaches and AI confusion” into a calm, always-on tech engine that actually moves your business forward.

While everyone is talking about AI, your team is still buried in tickets, logins, and “why is the Wi‑Fi slow again?”

We plug in as your full Managed IT department and launch an AI Help Desk that gives your people quick wins, smarter workflows, and fewer fires to fight.
From San Francisco to clients managing over $7B in assets, we’ve seen what works, what breaks, and how to make technology feel boringly reliable again.

Book a 30-Minute IT & AI Strategy Call

If AI feels overwhelming and your IT still feels reactive, you don’t need another shiny tool, you need a partner who can run your tech and roll out AI the right way.

3:45 duration

Managed IT Department

Proactive IT that quietly prevents problems, reduces tickets, and keeps your people productive.

Most businesses live in reactive IT: constant emergencies, surprise invoices, and a backlog of tickets everyone dreads.  
We flip that script with a Managed IT Department that monitors, maintains, and secures your environment, so issues are handled before they ever become downtime. 

Start your trial

Always-on support

24/7 availability via chat, email, and phone, plus an emergency line when something really can’t wait.

Roadmap, not guesswork

Quarterly reviews and an IT roadmap that aligns your infrastructure and budget with where your business is going next. 

Secure by default

Modern backup, security, and continuity practices so a breach or outage becomes an incident—not a disaster.

“Our clients describe the experience as
‘finally having IT that just works’
so they can get back to serving their customers.”

AI Help Desk

Bottom-up AI adoption that starts small, wins fast, and scales smart across your team.

AI doesn’t fail because the tech is bad; it fails because people don’t know where to start, or it feels like extra work.
Our AI Help Desk sits where your employees already work and gives them bite-sized, real-world wins: faster answers, automated workflows, and less copy‑paste drudgery.

  • Quick wins for every role: From frontline staff to executives, we design AI use cases that save hours each week without changing your whole stack.
  • Embedded in your workflows: Integrations with tools you already use, so AI feels like a natural extension of your processes—not another app to babysit.
  • Human + AI, not human vs. AI: Training and coaching that help your team trust and shape the AI, instead of feeling replaced by it.
  • Measurable impact: Track time saved, tickets reduced, and process improvements so you can see the ROI, not just the hype.

Even a single automated workflow can free up 20+ hours per team member per month; imagine that compounding across your whole company.

Why Choose Us?

The AI Guy, the OG of IT, and a team built for what’s next.

PopperTech was founded by Joe Popper, a serial entrepreneur and the ‘OG of IT’ with 30+ years of hands-on experience building and scaling managed service providers.
Today, our mission is simple: give small and mid-sized businesses the same caliber of IT and AI strategy normally reserved for enterprises managing billions in assets.

$7B+

assets supported across clients who trust us to keep their systems stable and secure.

Fully self-funded

and independent, so we answer to your outcomes, not outside investors.

30+ years

in IT and managed services, from on-prem servers to cloud-native, AI-powered workflows.

98%

first-call resolution rate on all IT and AI help desk support tickets.

Global reach

from our base in San Francisco, serving teams that span time zones and industries.

50+

seamless AI integrations ready to connect instantly with your existing tools (Slack, Teams, CRMs).

We’re big enough to bring serious expertise, and small enough that you still know who’s picking up the phone when you need help.

Trusted by over 4,000 clients worldwide    

“

We checked out Salient to see what all the hype was about and here we are a year later with a 30% increased bottom line! If you're looking for the latest and greatest, I can't recommend this CRM platform enough.

Aura BrooksMarketing Director, Owl Eyes
“

Our productivity has noticably gone up since implementing the platform. We are now able to dedicate more time on our products while having the peace of mind that our customer experience has improved.

Eve CrawfordCEO at ThemeNectar
“

Salient has enhanced our user experience and allowed us to move faster than ever and our company is now positioned to scale. We've seen a rediculous growth of 80% in just a few months!

Jack GrahamProject Manager, Coffee Inc
“

Simply put, Salient is an excellent tool to accelerate growth and save time. We've been very pleased with the results from implementing the platform into our company.

Zak ReidCTO at Envato

How it works

How it works

01

Assess

We review your current IT, risks, and AI readiness with a focused 30‑minute session.

02

Stabilize

We reduce noise, secure your environment, and get your IT running smoothly.

03

Amplify

We layer in AI Help Desk workflows that boost productivity and make your tech stack work harder for you.